Chestnut Lake

We applied to Chestnut Apartments and were told we’d be approved if we provided a co-signer. We submitted my fiancée’s mother as co-signer; her credit and income were solid. After that, the story changed. Instead of adding her as a co-signer, we were told she could move in instead, which made no sense. We were also promised callbacks that never came. The communication was inconsistent and unprofessional, and our application process was handled in a way that felt confusing and unfair. I hope management improves transparency and communication for future applicants.

I had the worst experience in my entire life being at this place last week me and my Fiancé went up. There did a tour the room we was trying to get we was told it wasn’t available so they showed us someone else room. The room was very tiny like a box. The young lady that was showing us the room had a nasty attitude. She was a young black woman would not be hair and a ponytail.

I lived at Chestnut Lake Apartments for the duration of my lease, and unfortunately, my experience was extremely disappointing. The biggest issue was the lack of maintenance and cleanliness. The roach problem was severe—not only were there roaches and silverfish throughout the hallways, but the roaches were also inside the apartment units. There was often a strong smell of dog urine throughout the building, trash would sit in the stairwells for weeks without being cleaned up, and the elevators were almost always dirty.