R L Hayes Roofing & Repairs

Horrible communication. They set up multiple visits and didn't show up. When you follow up the office lady has no idea about what's going on and says she'll follow and doesnt. Go with truth roofing or ez roofing for any roofing needs.

Do not use this company. My negative experience was with Rocco. I decided to go with this company after hurricane Helene. They gave me a quote initially to repair the soffit and fascia, replace a few broken shingles, and fix a leak located around a pipe boot. They gave me a quote initially and then when i finally decided on them their quote ended up being hundreds higher. They cited that higher prices and demand had driven prices up. I said ok, we signed the paperwork and I waited. I called. I waited. I texted. I waited.

DO NOT DO BUSINESS WITH THIS COMPANY. My roof has been damaged since Hurricane Helene, and we needed our roof retarped until we’re able to afford to have it replaced. I reached out to RL Hayes to complete the job. Everyone seemed so nice. My sales guy was Rocco. Whom I’ve known for some time now. So I felt I would be in good hands. They charged me $700 to place two tarps on my roof that ripped and came apart within 3 weeks. They did a terrible job. I’ve tried multiple times to reach out to them and no one will answer my calls or return my calls.