Ship Smart Inc. In Seattle

Quoted me $1500, took items that weren't on my list, didn't call me at pick up, took other people's stuff (mine was marked). Held my stuff quoting me $5000!! They refused to take back the other items and I ended up LOSING ALL MY BELONGINGS. Thieves!

Do NOT use this moving company. They are unprofessional from their communication to their estimates. I am absolutely outraged I trusted this moving company. I had my stuff picked up on Dec. 15th and did not hear a peep from this company until Jan. 6th. In the beginning they estimated my move at $1200 and about a month later they not only doubled my move, they increased it more than doubling it! Totaling it to $3000 for a bed frame, mattress, small couch and table from WA to CA. To estimate something THAT far off is absolutely ridiculous! And I honestly feel disrespected as a customer.

it took 13 days to get a quote back. the person taking the quote expressed a flippant attitude after i provided my ethnic name. i sent inventory and pictures. they quoted over 4k for a studio apt move. twice the most expensive competitor price. beware.